True Partnership with MSP’s

On the Cyber Brisket Podcast – Chris Traxler, The 20 MSP Chris Engler and Chris Traxler explore the dynamics of partnerships and common founder mistakes in sales process engineering. They discuss post-acquisition growth, culture evolution, and traits of successful sales leadership. The conversation shifts to building and scaling effective sales teams, highlighting Engler IT’s relationship with the 20 MSP and …

Navigating Cyber Insurance

On the Cyber Brisket Podcast – Kevin Ishizu, Telivy Chris Engler and Kevin Ishizu dive into the current landscape of cyber insurance, starting with recent statistics on cyber claims. They discuss the evolution and challenges in the cyber insurance industry, highlighting the gap between cybersecurity posture and insurance requirements. Misconceptions about cyber risk and the scrutiny in insurance applications are …

Getting Started with AI

On the Cyber Brisket Podcast – Chris Gross, Breach Secure Now Chris Engler and Chris Gross delve into the risks associated with free AI tools and the balance between AI hype and its practical value. They discuss the importance of employee education and how AI can empower teams, introducing the ARIA assessment. Partner feedback and insights from the assessment are …

Mature Cybersecurity

On the Cyber Brisket Podcast – Ethan Tancredi, Huntress Chris Engler and Ethan Tancredi discuss cybersecurity priorities for small businesses, Ethan’s IT journey, leadership roles, and the importance of SIEM. They explore Huntress’s unique strategies, AI’s role, and essential practices. Predictions and a Huntress threat actor case study wrap up the episode. Connect with Engler IT: Website: https://englerit.com LinkedIn, Engler …

How Technology Is Redefining Workplace Culture and Productivity

Today’s workplace is nothing like the days of “Mad Men,” with rigid office spaces, endless paperwork, and long commutes. Instead, digital transformation in workplaces allows for work environments where communication is seamless, collaboration is effortless, and professionals are more productive than ever. From remote work to artificial intelligence (AI), technology is reshaping workplace culture in ways you can’t ignore. The …

Malicious PDFs Could Threaten Your Security

Cybercriminals are taking advantage of your trust in a widely used file format: PDFs. According to a new report from Check Point Research, a whopping 22% of harmful email attachments are malicious PDFs. That means at least one in every five phishing emails your business receives could carry dangerous payloads hidden inside a seemingly harmless document. Why Hackers Are Turning …

Businesses Still Use Weak Passwords — And It’s a Huge Risk

Can you imagine spending years building your business, only to have it compromised in seconds because you decided to use “password” as your login code? You might be thinking, “Who would do that?” According to research from password manager NordPass, more people than you might expect are using weak passwords, putting their businesses and livelihoods at risk. So why are …

How AI and Chatbots Are Changing Customer Service

Customer service can make or break your business’s reputation. Your customers expect quick, efficient, and helpful responses, and not always during regular business hours. This is where AI chatbots in customer service can reshape customer interactions and create lasting relationships. Chatbots and AI-powered customer service can’t replace human interactions entirely. However, when used intelligently, they can transform your company’s service …

Cybersecurity Essentials for Every Business Owner

Pop quiz: What type of businesses are cybercriminals’ favorite targets? If you answered giant, multi-million dollar corporations, you would be wrong. The truth is that today’s hackers and bad actors don’t always go after big companies with deep pockets. Small businesses are actually more attractive because hackers assume they only have minimal cybersecurity essentials for protection. The good news is …

Microsoft AI agents supercharge work research

Two new updates to Microsoft’s Copilot generative AI tool promise to increase your team’s productivity when it comes to doing research. The Researcher and Analyst tools tap into OpenAI’s most advanced models and introduce two powerful new agents to help your employees work smarter. Microsoft’s AI agents bring advanced reasoning to produce more accurate and insightful information and analysis. What’s …